Many years of IT and industry experience are the basis for successful Application Management Services. NIT’s experts serve different areas: Business Intelligence, Collections, Commission Processing, Lifecycle Management for SAP Applications and i-Solutions. Well-founded know-how in the business processes and technical contexts ensure that your business departments and IT are relieved. Our broadly based team ensures the stability of your applications and our distinctive consulting competence guarantees that your applications are up to existing and new challenges.
As part of the continuous improvement process (CIP), our Application Management Services include regular service reviews in which we sit down with you and discuss our suggestions for improvement. In this process, optimization potentials in the service, in the process-related and also technical procedures are considered with the aim of achieving a quality improvement and/or cost reduction. This creates transparency, as well as the transmission of live data on the status of your applications and systems to mobile devices. Thus you are always informed about the pulse rate of your important system.
We make sure that the solutions resulting from the consulting service permanently provide the added value that was promised to you.
Our team will keep you constantly informed about relevant events in your processes and initiate the maintenance steps agreed with you. Your IT infrastructure is subject to constant change. In this context, the corresponding development consulting, release, incident and change management from one source is a decisive advantage. We regard the observance of your data governance as a matter of course due to our quality standards.
Our corporate culture is geared towards the long term. If required, we are therefore also available after the implementation projects for the support and further development of the solutions created in the project. A low fluctuation rate, active knowledge management and personnel back-up create organizational security for the professional support of your application.