Digital transformation is one of the great challenges of our time. We are your reliable partner in decision-making and project implementation. Often the focus is on changes in customer interaction, portfolio and service delivery. With a wealth of experience and methodical know-how, we design and accompany change processes and offer holistic consulting. We support you from the analysis to the individual technical implementation. Through our innovative and adaptive solutions we can offer immediate benefits for your industry. With our versatile team of experts we recommend ourselves for a long-term cooperation.
Technology Consulting
This involves the identification and assessment of new trends as well as the evaluation of established technologies. It demands extensive qualifications from consultants: cross-sector knowledge, mathematical and technical know-how, business management thinking and a basic legal understanding. We would be happy to show you approaches with which you can secure competitive advantages and discuss what this means for you and your company. This also entails finding out how relevant different technologies are to you, such as the cloud, S/4 HANA, SAP UI5/Fiori, BA, BW, Big Data (Ecosystem Hadoop), Artificial Intelligence, Blockchain, ABAP or general SAP topics as well as Power BI.
Applications
You are not sure whether your business process is optimally implemented in your SAP? Or do you have requirements from your daily business that are not yet mapped in SAP? We analyze your processes, your requirements and the usage behavior and show you unused potentials. Our experienced module consultants will be happy to support you with focus topics around the modules SAP SD, MM, PM/CS, FI/CO, BW and others. By taking a look at the solutions section and the project reports, you can get an impression of the performance of our team in application consulting.
Processes
For us, process consulting means using technology in such a way that the greatest possible added value is achieved in our daily work. The process must be designed in the best possible way and must function stably. Especially in the context of end-to-end processes, it is often necessary to involve a wide variety of people with different expectations and needs – this is what we focus on. Therefore, the goal of our consulting is to simplify, accelerate and make processes transparent. In doing so, we consider how critical the respective process is to success, how far it contributes to the success of the company and in which parts it can be sensibly automated.
Organization
The optimization of processes, the use of new technologies and the adaptation of software in the course of digital transformation usually have organizational effects. We see the individual person with his or her valuable knowledge in your organization and accompany the change by involving the affected employees at an early stage. This approach significantly strengthens the success rate of these change projects.
Methods
From a variety of possible methods and skills, it is crucial to use the “right” methodology and the “right” consultants for the respective task. It is important to remove obstacles so that each individual team member can identify with the project.
Depending on the project requirements and your company organization, we choose goal-oriented approaches from Scrum, Houston, V-model, Prince I or PMI, etc. Our know-how and experience in changing methods over the last 20 years form an excellent basis for this.
Digital Transformation
Customer Interaction
If done correctly, digitization opens up enormous opportunities to win new customers, retain existing customers or minimize the risk of customer churn. With methods such as Design Thinking, Customer Journey or User Experience, the points of contact with your customer can be systematically examined. Together with your experts, we develop the content-specific communication channels in order to optimally respond to the specific needs of all parties involved.
Portfolio
Digital transformation largely consists of expanding the portfolio around the existing offerings in order to offer customers additional value. At the same time, slow-moving items and unprofitable products must be identified. We offer methodical know-how for the organization and moderation of corresponding creative workshops as well as the technical knowledge and experience for a realistic assessment of what is feasible.
Service Provision
The digital transformation not only changes the products and services offered, it also leads to a fundamental need for adaptation in the service provision itself and in the corresponding support services. Together with you, our experts analyze the modernization options in your service provision processes and develop the resulting concepts.